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Start Here: What Do You Already Know?

You already know things that other people struggle with.

This step helps you recognize that and start using it.

Don’t overthink this.
Just answer the questions below.

The Exercise: Answer these 4 questions

  1. What do you already know from your work or experience? (This could be anything, jobs, roles, responsibilities, or things you’ve learned over time.)
  2. What do people ask you for help with? (Friends, coworkers, family, what do they come to you for?)
  3. What tools, apps, or systems do you know how to use? (Examples: WhatsApp, Excel, Canva, social media, machines, processes, etc.)
  4. What problems have you solved in your life or work? (Things that were difficult at first, but you figured out.)

If something feels “too simple,” that’s a good sign! Simple for you is valuable for someone else. 

Copy and paste this (then fill it in):

    1. I know:
    2. People ask me about:
    3. I use:
    4. I’ve solved:

Add one line under it: You can keep your answers short. Even 1–2 lines is enough.

Action Step
There are no wrong answers here.

Now do this:

  1. Copy the template above
  2. Fill it in
  3. Post you answer below (in comments) 
    or in the main discussion forum
  4. Reply to one person

Examples
These are simple examples. Yours don’t need to be perfect or technical.

Example 1 (student / everyday life):

  1. I know: how to keep track of school assignments 
  2. People ask me about: how I stay organized
  3. I use: my phone, notes, and reminders
  4. I’ve solved: not forgetting important deadlines

Example 2 (non-technical / community):

  1. I know: how to help family members with daily tasks
  2. People ask me about: how to fill out forms or find information
  3. I use: WhatsApp, Google, and basic apps 
  4. I’ve solved: helping others understand things step by step

Example 3 (practical / work or informal skills):

  1. I know: how to prepare food or organize small events
  2. People ask me about: how I plan things or make it easier
  3. I use: simple tools, lists, and messages
  4. I’ve solved: making something complicated feel simple

Next step:
👉 Who Has This Problem?

Authors

Incubator.org Editorial Team

Gravatar
PABlo
What I Already Know!
1. Work / experience:
 I work across digital platforms, websites, and community systems... helping organize tools, content, and workflows so people can actually use them.
2. What people ask me for help with:
 Usually how to set things up, fix something that’s not working, or understand how different tools connect together.
3. Tools I use:
 Joomla, WordPress, Google Workspace, AI tools, forms, CRM systems, and a lot of experimentation with workflows.
4. Problems I’ve solved:
 Helping turn scattered ideas into structured systems — especially when things feel confusing or overwhelming at the start.
Some of this feels basic to me, but I can see how it might be useful for others.

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