WHAT (IS INCUBATOR.org)?

Incubator.org is an online community platform portal that offers a Safe Space where members can connect, collaborate, and share their experiences and knowledge.

THE APPROACH IS:

TECHNOLOGY DRIVEN ONLINE RESEARCH & INSIGHTS PROVIDED BY DATA

THE REASONS ARE:

  • Rapid, dramatic change is the new norm.
  • Internet usage on mobile devices now exceeds PC usage.
  • Smartphone adoption is growing by leaps and bounds.
  • New ways of consuming content are bringing dramatic change.
  • The digital revolution is in full-swing.
  • Now AI is about to change computing, culture and the course of history.
  • These are changes in the way people access knowledge, relate to knowledge and think about themselves.

WHO (ARE WE)?

  • Incubator.org is operated by CCLAC, Inc., a digital educational non-profit corporation based in Tucson, Arizona.
  • We are a non-profit research organization with digital technology in our DNA and digital research as our specialization.
  • CCLAC’s purpose has always been to research innovations in Education, Senior Care, Employment Possibilities and Sustainable Community Building.
  • Our way of doing things must be as fast-moving, dynamic and ever-changing as is today’s consumer-centric tech-world.
  • We believe that if you want to reach people and engage and communicate with them in new, more relevant ways leading to greater insights and understandings, it is good sense to take a look at what is working for them in their everyday lives and bring that into research applications.

HOW (DOES IT WORK)?

  • This platform includes a LMS (Learning Management System) which is used for production and delivering of training/education content, and automates the management, tracking, and reporting of training/education records for teachers and administrators.
  • With the integration of Incubator.org’s DATA STUDIO solution, this functionality collectively comprises an Educational Data System (EDS). The EDS bridges data sources consisting of input from survey forms, polls, discussions, and other User Generated Content, which is stored in relational and non-relational database(s).
  • The platform has built in tools that provide access to functional analytics; centralized analytics; consulting analytics; analytics center of excellence; federated analytics; and decentralized analytics;
  • as well as administrative documentation and all necessary operational and educational information gathering and dissemination, into a methodology for ‘Data Warehousing’ with ‘Data Mining’ of data collected to extend BI (Business Intelligence) into BPA (Business Process Automation), with Electronic Documentation Management and BPM (Business Performance Management) capabilities accessed through an Internet delivery strategy.

Expected Results of System:

  • In practice, the Innovations in Educational Technology utilized in the Incubator.org platform applies to the use of technology to improve or enhance teaching, training, and autodidactic learning.
  • Areas of research include online courses, their uses and access, along with a continuing interest in the use of multimedia for the enhancement of instruction and the development of instruction focusing on the use of applying entertainment video to effectively teach subjects.
  • Areas of interest also extend to using downloadable electronic forms of textbooks, the use of the Internet and World Wide Web for distance learning, and the application of technology to TESOL, and Assistive Technologies.

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About this Support Policy

This Support Policy describes what support you can expect in regards to the features and functionality of Incubator.org.

We may amend this Support Policy from time to time, so check this page to ensure that you are aware of any changes.

This Support Policy is effective from January 1, 2019.

By using any part of Incubator.org or providing personal information to us, you consent to Incubator.org processing it as set out in the Privacy Policy, Terms & Conditions, and this Support Policy.

Technical Support Services

Incubator.org does not provide Technical Support Services through any other channel (including, but not limited to direct e-mail or over the phone) at this time.

What Incubator.org Support Service Covers

Our Support Service includes assistance with Membership Registration, Profile configuration and all uses of Incubator.org Membership functions, including Applications and Community features.

If you need help setting up or configuring your Member profile, please first check "Getting Started GUIDE", especially item #5 which includes details about Profile Page, Profile Toolbar and Sidebar Profile Menu. If you have any questions, check the Discussion Forum category called "Tips to Help You Participate". Your question might have been answered already. If it hasn’t, you can post your question in the "Tips to Help You Participate" category.

For more advanced Technical Support questions, please also first check the Discussion Forum category called "Help Desk / Tech Support". Your question might have been answered already. If it hasn’t, you can post your question in the "Help Desk / Tech Support" category. Or you can use the "Need Help?" (LIVE CHAT) in the lower left corner.

The "Need Help?" (LIVE CHAT) option is designed to offer Technical Support, and serves as a Help Desk too. Support Team agents responding to your chat request may ask you for your login details if you need assistance. Incubator.org's Help Desk tickets, and information you share with us through these Help Desk tickets are confidential. Only you and our Support Team will see your ticket.

General Information

If you would like to contact Incubator.org regarding account-related issues or pre-sales questions, use the "Need Help?" in the lower left corner. We will respond to you as soon as possible.

Although we strive to respond to all queries in real-time, our actual response times may vary and we may take longer to respond to more advanced or technical queries.

Incorporation by Reference

This Support Policy incorporates the following provisions and their subordinate provisions of the Terms by reference:

  • Interpreting Terms of Use
  • Support Service
  • Passwords and Account Security
  • Your Privacy
  • Documents and Notices

The provisions incorporated into this Support Policy from the Terms must be read as being applicable to this Support Policy, to the extent doing so does not materially change their meaning. To the extent the provisions of this Support Policy conflict with the Terms, the provisions of this Support Policy will prevail to the extent of the conflict.

The defined terms in the Supplemental Glossary in the Support Policy have specific meanings in the context of this Support Policy and shall be interpreted in accordance with the principles set out in the Terms.

Supplementary Glossary

  • Electronic Communications” means any text, voice, sound, image or video message sent over an electronic communications network that can be stored in the network or in the recipient’s terminal equipment until it is collected by the recipient or on the recipient’s behalf;
  • Help Desk” means the Support Service interface of the "Need Help?" (LIVE CHAT) option on Incubator.org, accessible from the lower left corner of this website;
  • Support Policy” means this Support Policy, as amended from time to time;
  • Terms” means the Terms and Conditions documentation located at: https://incubator.org/terms